Return & Refund Policy – Drip Republic

Return & Refund Policy – Drip Republic

At Drip Republic, we take pride in delivering high-quality products. Please read our policy carefully before placing an order.

1. No Returns or Exchanges

We do not accept returns or exchanges for:

  • Change of mind

  • Duplicate order

  • Delays in delivery caused by courier companies

2. Returns & Exchanges Accepted Within 7 Days

Returns are accepted within 7 days of delivery of the item.

  • Damaged or Defective Items:

    • Returns are only accepted if the product received is damaged, defective, or incorrect.

    • You must notify us within 48 hours of delivery and provide a clear unboxing video from start to finish and clear photos of the issue.

    • If approved, we will send a replacement item and arrange pickup of the old item. Refunds are not issued unless the item is out of stock.

  • Size Exchange:

    • If you want to exchange for a different size, a shipping charge of ₹45 applies for returning the old item and sending the new one.

  • Return for Refund:

    • If you want to return an item for a refund, a reverse pickup charge of ₹115 applies.

    • A tracking link will be shared to track the return.

    • Return shipping can take 4–7 days depending on the distance between your location and the warehouse.

    • Once the item is received at our warehouse, the refund will be processed within 24 hours, although in some cases it may take up to 10 days post successful pickup.

    • Total refund timeline: 7–10 days post pickup.

    • Refunds will be issued after deducting the ₹115 reverse pickup charge (if applicable).

3. Sale & Discounted Items

All items purchased during a sale or with a discount code are final sale.
These are not eligible for return, exchange, or refund unless damaged or defective.

4. Process for Damaged/Incorrect Orders